At Harmony Pharmacy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to safeguard your information following the laws and regulations of the United States, including the Health Insurance Portability and Accountability Act (HIPAA), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

1. Information We Collect

We collect personal and health-related information when you interact with our pharmacy, either in person, through our website, or other communication channels. The types of information we may collect include:

• Personal Information: Name, address, phone number, email address, date of birth, and emergency contact details.
• Health Information: Prescription history, medical conditions, allergies, and other health-related details necessary for the safe dispensing of medications.
• Payment Information: Credit card or billing information for processing transactions.
• Online Activity: When you visit our website, we may collect your IP address, browser type, operating system, and usage data (e.g., pages visited, time spent on the site).

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services and ensure compliance with applicable laws. Specifically, we use your information for:

• Processing and fulfilling your prescriptions and medication orders.
• Communicating with you about your prescriptions, orders, and other pharmacy-related services.
• Providing customer support and responding to your inquiries.
• Improving our website, services, and customer experience.
• Complying with legal and regulatory requirements, including HIPAA and other health-related privacy laws.

3. How We Protect Your Information

We implement various security measures to safeguard your personal and health-related information. These measures include:

• Encryption of sensitive data (e.g., payment and health information).
• Secure storage and restricted access to personal data.
• Regular security audits and updates are conducted to ensure our systems remain secure.

Despite our efforts, no security system is completely foolproof. We cannot guarantee the absolute security of your data, but we are committed to minimizing risks through continuous improvements in our security practices.

4. Sharing Your Information

We may share your information in the following circumstances:

• With Healthcare Providers: In order to process prescriptions or fulfill other healthcare-related services, we may share relevant information with your prescribing doctor or other medical professionals.
• With Third-Party Service Providers: We may work with trusted partners who assist us with payment processing, order fulfillment, and website operations. These third parties are required to maintain the confidentiality of your data and only use it as necessary to provide the services on our behalf.
• As Required by Law: We may disclose your personal or health information when required by law, such as in response to a court order, subpoena, or government request.
• Business Transfers: In the event that we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Rights and Choices

Depending on your location, you may have specific rights regarding the personal data we hold. These may include:

• Access to Your Data: You have the right to request access to the personal and health information we hold about you.
• Data Correction: You can request corrections to your information if it is inaccurate or incomplete.
• Data Deletion: You can request the deletion of your personal information, subject to certain legal exceptions (e.g., for record-keeping or prescription-related requirements).
• Opt-Out of Marketing: You may opt out of receiving marketing communications by following the unsubscribe instructions in our communications or contacting us directly.

For California residents, the California Consumer Privacy Act (CCPA) provides additional rights, including the right to know what personal information we collect, the right to request deletion of personal information, and the right to opt out of the sale of personal information.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. These technologies help us analyze trends, administer the site, track users’ movements, and gather demographic information. You can control cookie settings through your browser, but doing so may affect your experience on our site.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal data from a child under 13, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this policy for the latest information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Harmony Discount Pharmacy
[407-259-2677]
[Info@hrypharmacy.com]